A survey of more than 1,000 hire car drivers has revealed that 75% find the hidden costs frustrating when trying to book a car online. The survey was commissioned by iCarhireinsurance.com.
Are there usually any cancellation fees?
If your plans change and you need to cancel or modify your rental booking, you may be charged a cancellation or modification fee, particularly if changes are made close to the pickup date.
What extras might I expect?
Satnav systems, child seats or roof racks usually come at an additional cost. These are often charged daily and can significantly increase the rental cost. Portable Wi-Fi units may also be offered as an extra, again with a daily charge that might not be highlighted early in the booking process. It’s important to budget for these.
According to The Guardian, if you are considering renting a satnav, remember your phone is a free alternative as it provides access to maps.
Are there usually admin fees?
Rental companies sometimes charge administrative fees for processing things like fines or damage claims. These fees can be added on top of the actual costs incurred.
What is car hire excess insurance?
Car hire excess insurance is a type of insurance policy that covers the excess amount on your rental car insurance in the event of damage or theft.
When you rent a car, the company usually provides basic insurance, but this usually comes with a significant excess. This is the amount you would be liable to pay if the car is damaged or stolen. The good news is that car hire excess insurance protects you from having to pay this excess.
Are there any tips to avoid hidden costs?
Always read the rental agreement’s terms and conditions carefully before finalising your booking. Ensure all costs are fully disclosed upfront. If anything is unclear, contact the rental company for clarification before booking. Use comparison websites and read customer reviews to find companies that are transparent with their pricing. If possible, bring your own roof rack or child seat to avoid paying for these extras.